Customers who wish to return or exchange any damaged item are responsible to ensure that it complies with our policy below. Any deliver return request that falls outside of our stated policy will not be entertained.
*All Sales are Final.
No cash refund except for no-stock item(s) .
No cash refund on any defective items.
No cash refund on not suitable, not match, change mind situation
All SALE and promotional-priced items are non-returnable, non-refundable and non-exchangeable.
We accept the return or exchange of the product, only if:
For any return cases, customer must:
provide video ( shows item not working or machine not working due to item ) , technical report from approved technician, photo shows defect item.
Step 1) Please download this excel form & fill up all the detail.
Step 2) Upload to our contact form "Request for Return".